Assessment of innovation management systems in established innovative companies: A conceptual model based on ISO 56002:2019 standard

a conceptual model based on ISO 56002:2019 standard

Authors

  • Felippe Vicencio Gomes Pontifical Catholic University of Rio de Janeiro
  • Maria Fatima Ludovico de Almeida Pontifical Catholic University of Rio de Janeiro

DOI:

https://doi.org/10.21014/actaimeko.v15i3.2032

Keywords:

innovation management system, self-assessment model, multicriteria decision-making methods, NBR ISO 56002:2019 standard

Abstract

This study presents a comprehensive assessment model designed to facilitate organizational excellence in innovation management through a systematic evaluation of maturity levels vis-à-vis the ISO 56002:2019 standard clauses and items. The practical applicability of the model was validated through an empirical investigation conducted at Light SESA, a prominent organization in the Brazilian electricity sector. The methodological framework encompasses six interconnected phases: (i) an extensive literature review and documentary analysis of pertinent research domains; (ii) development of an analytical framework based on ISO 56002:2019 parameters; (iii) implementation of the Analytic Network Process (ANP) for weight attribution to dimensional and factorial components within the assessment structure; (iv) design and validation of a survey instrument targeting senior leadership and RD&I project managers to evaluate organizational maturity relative to ISO 56002:2019 requirements; (v) application of fuzzy logic principles for processing collective judgments, thereby mitigating assessment bias; and (vi) utilization of Importance-Performance Analysis (IPA) methodology to identify priority areas for innovation management system enhancement. The primary contribution of this research is a robust, empirically validated model for assessing innovation management system maturity in organizations seeking to enhance their innovative capabilities and performance metrics.

Author Biography

Felippe Vicencio Gomes , Pontifical Catholic University of Rio de Janeiro

MSc. in Metrology. Works on innovation projects, from conception to implementation, creating MVPs, functional specifications, and KPIs. Has experience in structuring partnerships with startups, universities, and other companies, working directly with over 1,000 people to develop solutions, including software, equipment, and other products, for the main challenges in the Brazilian electrical sector.

Downloads

Published

2026-08-18

Issue

Section

Research Papers