Digital transformation: Towards process automation in a cloud native architecture

Authors

  • Alexander Oppermann Physikalisch-Technische Bundesanstalt
  • Samuel Eickelberg
  • Manuel Meiborg

DOI:

https://doi.org/10.21014/actaimeko.v12i1.1410

Keywords:

Digital Transformation, Universal Service Hub, Metrological Processes, Digital Calibration Certificate, DCC

Abstract

Introducing new information systems in organizations often result in information sinks that disrupt people's productivity and prevent a successful change management process. In this paper, the Operation Layer is presented, a Cloud Native concept to break up data silos, to streamline workflows and to centralize IT services while maintaining the department's workflows. The feasibility is demonstrated by  a complete digital calibration certificate workflow implementation as a service within the Operation Layer. Pursuing this concept consequently will simplify the IT maintenance while flattening the change management curve at the same time.

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Published

2023-03-30

Issue

Vol. 12 No. 1 (2023)

Section

Research Papers

License

Copyright (c) 2023 Alexander Oppermann, Samuel Eickelberg, Manuel Meiborg

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